Proper Maintenance Helps Softspas Last for Decades
Pump seals wear out in approximately 2 years of normal use. They seal around the motor shaft where it enters the pump enclosure. A leak at the seal starts as a drip, but soon develops into a spray that can damage pump motors & controls in a fairly short time. Please check for seal leaks often. At the first sign of a seal leak, send us your pump assembly or powerpak and we will assess for damage, professionally change seal kit & O-rings, water test and promptly return it.
Vinyl liners are often damaged by improper water treatment. Bromine or Chlorine should be kept down to 1-2 parts per million (to keep it from bleaching the liner & your skin) and PH up to 7.6 PPM & Alkalinity up to 150 PPM, by adding Softrise regularly (to keep acid from eating the liner - as well as seals, gaskets & O-rings).
Refresh helps rid the water of excess calcium & iron & weekly Softshock will oxidize out used Bromine or Chlorine (holding bacteria). Use Spa Perfect (for vinyl) to oxidize out body oils on a different day each week.
Wipe hair & lint off the strainer & body oils from the water line, after each use, and clean the filter with Renew once a month. Properly maintained, your water will remain crystal clear, harmless to you and your softspa, for a minimum of 6 months.
Nationwide Softspas, Inc., 165 W. Pickens, Pea Ridge, Arkansas 72751
Because each order is built to customer specifications, we cannot offer cash refunds on orders.
Exhanges are available and may be subject to a restocking charge with customer responsible for any additional shipping charges.